What is the New SIA Refresher Training? A Complete Guide

The new SIA refresher training is the course every Door Supervisor and Security Guard must complete before renewing a licence, a rule that took effect on 1 April 2025. This guide explains what the refresher covers, how it differs from the old top up training, who needs it and how to book it with first aid included.
The Security Industry Authority (SIA) Refresher Training is a significant update in the UK security sector, replacing the traditional Top-Up Training. This new course ensures that all licenced security professionals maintain up-to-date skills and knowledge to meet evolving industry standards.
If you work as a Door Supervisor, Security Guard, CCTV Operator, or Close Protection Officer, understanding this change is crucial. This guide will explain what the new SIA Refresher Training involves, why it has been introduced, and how it affects your SIA licence renewal.
Why is the SIA Refresher Training Being Introduced?
The introduction of the SIA refresher training is part of the UK government’s initiative to enhance security industry standards. Here are the key reasons behind this update:
- Keeping Skills Updated: The security industry is constantly evolving, requiring professionals to stay current with the latest protocols, technologies, and threat management techniques.
- Standardising Training Across the Industry. The new refresher training ensures consistency and high-quality standards across all security roles.
- Enhancing Public Safety: With improved training, security professionals can better protect the public and handle emergencies more effectively.
- Meeting Regulatory Compliance: As part of maintaining an SIA licence, refresher training ensures all professionals meet legal and industry-specific requirements.
What Does the SIA Refresher Training Cover?
The SIA refresher training expands on the previous Top-Up Training by incorporating essential security and safety updates. The course content includes:
1. Conflict Management and De-Escalation Techniques
- Managing aggressive individuals professionally.
- Effective communication skills in high-stress situations.
- Role-playing scenarios to practice real-life conflict resolution.
2. First Aid and Emergency Response
- Basic life support training, including CPR.
- How to handle medical emergencies on duty.
- Proper use of first aid equipment in security roles.
3. Terror Threat Awareness and Countermeasures
- Identifying and assessing potential security threats.
- Understanding counter-terrorism strategies.
- Legal procedures for reporting suspicious activity.
4. Physical Intervention and Use of Force
- Legal guidelines on the use of force in security situations.
- Safe and effective restraint techniques.
- Psychological impact of physical intervention.
5. Customer Service and Professional Conduct
- Importance of maintaining professionalism in security roles.
- Handling customer complaints and concerns effectively.
- Ensuring diversity and inclusion awareness.
Who Needs to Take the SIA Refresher Training?
The SIA refresher training is mandatory for security professionals renewing their SIA licence. If you hold an SIA licence in any of the following roles, you must complete the refresher course before applying for renewal:
- Door Supervisors
- Security Guards
- Close Protection Officers
- CCTV Operators
Without completing the refresher training, your SIA licence renewal application will be rejected.
How to Enrol in the SIA Refresher Training
If you need to complete the SIA Refresher Training, follow these steps:
- Find an Approved Training Provider: Ensure the provider is accredited by the SIA.
- Book Your Course: Choose a suitable date and location for training.
- Attend and Complete the Training: Pass the required assessments.
- Apply for Licence Renewal: Use your training certificate to renew your SIA licence.
Most training providers offer classroom-based sessions, with some allowing a portion of the training to be completed online.
Benefits of Completing the SIA Refresher Training
Completing the SIA refresher training comes with several advantages:
- Ensures Legal Compliance: Keeps you in line with the latest SIA regulations.
- Improves Career Prospects: Employers prioritise candidates with up-to-date qualifications.
- Enhances Security Skills: Prepares you to handle security challenges effectively.
- Boosts Public Trust: A well-trained security workforce ensures safer environments.
Difference Between Top-Up Training and SIA Refresher Training
Many professionals wonder how SIA Refresher Training differs from the previous Top-Up Training. Here’s a comparison:
| Aspect | Top-Up Training | SIA refresher training |
|---|---|---|
| Purpose | Basic refresher for security roles | Comprehensive update on industry changes |
| Topics Covered | First aid & physical intervention | First aid, conflict management, counter-terrorism, customer service |
| Mandatory for Licence Renewal? | Yes | Yes |
| Training Duration | 1-2 days | 1-3 days (depending on provider) |
| Assessment Type | Practical & multiple-choice | Practical, role-playing & knowledge tests |
The SIA refresher training is a more detailed and updated version of the Top-Up Training, covering a broader range of essential security skills.
Conclusion
The introduction of the SIA refresher training marks a crucial update for security professionals in the UK. Whether you are a Door Supervisor, Security Guard, or Close Protection Officer, staying informed about these changes is essential for maintaining your SIA licence and ensuring job security.
By completing this training, you not only comply with industry regulations but also enhance your skills, improve career opportunities, and contribute to public safety. To avoid delays in renewing your SIA licence, enrol in an approved SIA Refresher Training Course as soon as possible.
Stay ahead of industry changes and ensure your place in the security sector by taking the necessary steps to complete your training today!